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APA Citation
Li, C., Cui, G., & Peng, L. (2017). the signaling effect of management response in engaging customers: A study of the hotel industry. Tourism management, 62, 42–53. http://access.bl.uk/ark:/81055/vdc_100046944012.0x000045
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Li, C., Cui, G., & Peng, L. (2017). the signaling effect of management response in engaging customers: A study of the hotel industry. Tourism management, 62, 42–53. http://access.bl.uk/ark:/81055/vdc_100046944012.0x000045