Cite
MLA Citation
Timothy Keiningham et al.. “The interplay of customer experience and commitment.” Journal of services marketing, vol. 31, no. 2, 2017, pp. 148–160. http://access.bl.uk/ark:/81055/vdc_100045677432.0x00002b
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Timothy Keiningham et al.. “The interplay of customer experience and commitment.” Journal of services marketing, vol. 31, no. 2, 2017, pp. 148–160. http://access.bl.uk/ark:/81055/vdc_100045677432.0x00002b