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MLA Citation
Ingo Oswald Karpen et al.. “A multilevel consideration of service design conditions.” Journal of service theory and practice, vol. 27, no. 2, 2017, pp. 384–407. http://access.bl.uk/ark:/81055/vdc_100042037086.0x000008
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Ingo Oswald Karpen et al.. “A multilevel consideration of service design conditions.” Journal of service theory and practice, vol. 27, no. 2, 2017, pp. 384–407. http://access.bl.uk/ark:/81055/vdc_100042037086.0x000008