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APA Citation
Novell, C. A., Machleit, K. A., & Sojka, J. Z. (2016). are good salespeople born or made? A new perspective on an age-old question: implicit theories of selling ability. Journal of personal selling & sales management, 36(4), 309–320. http://access.bl.uk/ark:/81055/vdc_100039522371.0x000001