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APA Citation
Rossmann, A., Ranjan, K. R., & Sugathan, P. (2016). drivers of user engagement in eWoM communication. Journal of services marketing, 30(5), 541–553. http://access.bl.uk/ark:/81055/vdc_100035823738.0x000053
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Rossmann, A., Ranjan, K. R., & Sugathan, P. (2016). drivers of user engagement in eWoM communication. Journal of services marketing, 30(5), 541–553. http://access.bl.uk/ark:/81055/vdc_100035823738.0x000053