Investigating Quality Dimensions of Hospitality Higher Education: From Students' Perspective. Issue 2 (2nd April 2016)

• Record Type: Journal Article
• Authors: Lee, Myong Jae; Huh, Chang; Jones, Margie Ferree
• Is Part Of: Journal of hospitality & tourism education. Volume 28:Issue 2(2016)
• Page Start: 95
• Page End: 106
• Publication Date: 2016-04-02
• Subjects: Higher education -- hospitality management -- quality dimensions; Hospitality industry -- Management -- Periodicals; Hotel management -- Study and teaching -- Periodicals; Restaurant management -- Study and teaching -- Periodicals; Tourism -- Study and teaching -- Periodicals; 647.9
• DOI: 10.1080/10963758.2016.1163499
• Languages: English
• ISSNs: 1096-3758

Abstract

ABSTRACT: It is essential to identify and evaluate the important quality attributes of hospitality higher education on a continuing basis. This assessment helps administrators to ensure the quality of programs and attract top talent. This empirical research delineates quality dimensions of hospitality higher education from the perspectives of hospitality management students. A total of 314 usable responses were collected from four different hospitality management programs in the United States. Exploratory factor analysis identified five quality dimensions of hospitality higher education. Results of group comparisons using demographic variables provide meaningful implications for educators and administrators in U.S. hospitality higher education.