A Pre-/Postcourse Analysis of Distance Education Students' Attitudes Toward and Perceptions of Diversity and Multicultural Issues. Issue 2 (2nd April 2016)

• Record Type: Journal Article
• Authors: Rivera, David
• Is Part Of: Journal of hospitality & tourism education. Volume 28:Issue 2(2016)
• Page Start: 60
• Page End: 70
• Publication Date: 2016-04-02
• Subjects: Distance education -- diversity issues -- multicultural issues -- online education; Hospitality industry -- Management -- Periodicals; Hotel management -- Study and teaching -- Periodicals; Restaurant management -- Study and teaching -- Periodicals; Tourism -- Study and teaching -- Periodicals; 647.9
• DOI: 10.1080/10963758.2016.1163496
• Languages: English
• ISSNs: 1096-3758

Abstract

ABSTRACT: Areas that have gained in popularity in hospitality management programs across the country are diversity issues and online education. The purpose of this study was to measure change in attitudes toward and perceptions of diversity issues among hospitality students enrolled in an online diversity issues course. A sample of 79 students was obtained using an electronic pre-/postcourse survey methodology. Results suggest that online education may have had an impact on student attitudes and perceptions in the construct areas of (a) laws, legal, and ethical issues; (b) conceptual knowledge; and (c) procedural and conditional knowledge. Constructs that did not have a statistically significant difference were (a) checking personal perceptions and (b) awareness of diversity constructs.