Cite
MLA Citation
Hee-Joong Hwang et al.. “Experiential regret in service failure: The role of service justices.” Journal of transnational management, vol. 21, no. 1, 2016, pp. 3–11. http://access.bl.uk/ark:/81055/vdc_100031129480.0x00000a
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Hee-Joong Hwang et al.. “Experiential regret in service failure: The role of service justices.” Journal of transnational management, vol. 21, no. 1, 2016, pp. 3–11. http://access.bl.uk/ark:/81055/vdc_100031129480.0x00000a