Can compassionate healthcare be measured? The Schwartz Center Compassionate Care Scale™. Issue 8 (August 2015)

• Record Type: Journal Article
• Authors: Lown, Beth A.; Muncer, Steven J.; Chadwick, Raymond
• Is Part Of: Patient education and counseling. Volume 98:Issue 8(2015)
• Page Start: 1005
• Page End: 1010
• Publication Date: 2015-08
• Subjects: Patient education -- Periodicals; Health counseling -- Periodicals; Health education -- Periodicals; Counseling -- Periodicals; Patient Education -- Periodicals; Éducation des patients -- Périodiques; Counseling -- Périodiques; Éducation sanitaire -- Périodiques; 615.5071
• DOI: 10.1016/j.pec.2015.03.019
• Languages: English
• ISSNs: 0738-3991

Abstract

<abstract abstract-type="author-highlights" id="abs0005"> <title id="sect0005">Highlights</title> <sec> <p id="spar0005"> <list id="lis0005"> <list-item id="lsti0005"> <label></label> <p id="par0005">We describe the psychometrics of an instrument that measures providers' compassion.</p> </list-item> <list-item id="lsti0010"> <label></label> <p id="par0010">Patient ratings of compassionate healthcare are valid and reliable.</p> </list-item> <list-item id="lsti0015"> <label></label> <p id="par0015">Compassion ratings correlate significantly with patient satisfaction.</p> </list-item> <list-item id="lsti0020"> <label></label> <p id="par0020">Ratings correlate specifically with patients' perceptions of emotional support.</p> </list-item> <list-item id="lsti0025"> <label></label> <p id="par0025">Patient ratings of compassionate care can inform assessment and quality improvement.</p> </list-item> </list> </p> </sec> </abstract>