Cite
HARVARD Citation
Lu, C. et al. (2015). Service quality and customer satisfaction: qualitative research implications for luxury hotels. International journal of culture, tourism and hospitality research. 9 (2), pp. 168-182. [Online].
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Lu, C. et al. (2015). Service quality and customer satisfaction: qualitative research implications for luxury hotels. International journal of culture, tourism and hospitality research. 9 (2), pp. 168-182. [Online].