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APA Citation
Iyer, R., & Johlke, M. C. (2015). the role of external customer mind-set among service employees. Journal of services marketing, 29(1), 38–48. http://access.bl.uk/ark:/81055/vdc_100025188354.0x000035
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Iyer, R., & Johlke, M. C. (2015). the role of external customer mind-set among service employees. Journal of services marketing, 29(1), 38–48. http://access.bl.uk/ark:/81055/vdc_100025188354.0x000035