The future of consumption : how technology, sustainability and wellbeing will transform retail and customer experience /: how technology, sustainability and wellbeing will transform retail and customer experience. (2023)

• Record Type: Book
• Further Information: Note: Edited by Kristina Bäckström, Carys Egan-Wyer, Emma Samsioe.
• Editors: Bäckström, Kristina; Egan-Wyer, Carys; Samsioe, Emma
• Contents: Introduction.- The Future of Consumption, Kristina Bäckström, Carys Egan-Wyer & Emma Samsioe Part 1 - Technology The Intersection of Sustainability and Technology in the Context of the Digital Marketplace, Hela Hassen & Precious Akponah Smart Signage: Toward a Transformative Model that Effectively Generates Consumer-Product Relationships, Franklin Velasco & Hanna Marriott Into the Metaverse: Technological Advances Shaping the Future of Consumer and Retail Marketing, Hossain Shahriar Consumer Trust and Platformised Retail Personalisation, Stefan Larsson Kashyap Haresamudram Friend or foe? How buy-now-pay-later is seeking to change traditional consumer-retailer relationships in the UK, Ruffin Relja, Anita Lifen Zhao & Philippa Ward The Future of Grocery Retail, Rickard Sandahl Toward a Packaging-Free Society: A Historical Journey of Institutionalization and the Way Forward, Ozan Ağlargöz & Feyza Ağlargöz Trending Seaweed: Future Opportunities in Retail?, Cecilia Fredriksson, Annabell Merkel & Filippa Säwe Grocery Retailers' Approaches to Discussion on the Food Waste Issue on Social Media, Ulla-Maija Sutinen & Elina Närvänen Sustainable Consumption in Taiwan and China: Drivers and Impediments, Tommy Shih Digitalization: A potential tool for sustainable consumption?, Matthias Lehner, Jessika Luth Richter & Oksana Mont The Challenge of Overproduction and Overconsumption, Gabriella Wulff Creating Tomorrow's Vintage, Kevin Gelsi & Sandya Lang Part 3 - Wellbeing The Future of Wellbeing: Value Creation in Digital Mental Health Services, Alisa Minina Jeunemaître No cash, no coins, no cards, but you: Biohacking the future of payments, Vitor Lima & Russell Belk Contemporary Consumption of Brand Activism, Natasha Lewis & Jessica Vredenburg Vegan Consumption: Insights into the consumer-driven emergence of the vegan market, Rachel Lamarche-Beauchesne Buying Happiness, Tomas de Souza Part 4 – Customer Experience Re-examining the Place of the Physical Store During the Digital Retail Era, Elin Nilsson Employee-to-Customer Improvisation: A Value Creation Strategy for Navigating the Contemporary Consumption Experience, Jessica Vredenburg, Simon J. Bell & Evan Polman (When) Is it Worth Investing in The Personal Service Encounter?, Carys Egan-Wyer, Sofia Valentin & Åsa Parsmo Can Future Shopping Experiences be Present in the Past? The Case of a Local High Street, Ola Thufvesson & Devrim Umut Aslan Timeless Tricks, Ida de Wit Sandström & René van Pelt.
• Publisher Details: Basingstoke : Palgrave Macmillan
• Publication Date: 2023
• Extent: 1 online resource (416 pages), illustrations (black and white, and colour)
• Subjects: 658.87; Retail trade -- Forecasting; Consumption (Economics) -- Forecasting; Retail trade -- Environmental aspects; Consumption (Economics) -- Environmental aspects; Retail trade -- Social aspects; Consumption (Economics) -- Social aspects
• Languages: English
• ISBNs: 9783031332463
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.