How to wow : 68 effortless ways to make every customer experience amazing /: 68 effortless ways to make every customer experience amazing. (2016)

Record Type:
Book
Title:
How to wow : 68 effortless ways to make every customer experience amazing /: 68 effortless ways to make every customer experience amazing. (2016)
Main Title:
How to wow : 68 effortless ways to make every customer experience amazing
Further Information:
Note: Adrian Swinscoe.
Authors:
Swinscoe, Adrian
Contents:
Part I: The Customer Perspective 1. Attract 2. Engage 3. Serve 4. Keep 5. Refer Part II: The Business Perspective 6. Communicate 7. Motivate 8. Lead Final words Notes Index.
Publisher Details:
Harlow : Pearson
Publication Date:
2016
Copyright Date:
2016
Extent:
1 online resource
Subjects:
658.812
Customer relations
Customer services
Languages:
English
ISBNs:
9781292116877
1292116870
Related ISBNs:
9781292116891
Access Rights:
Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
Access Usage:
Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
View Content:
Available online (eLD content is only available in our Reading Rooms) ↗
Physical Locations:
British Library HMNTS - ELD.DS.723633
Ingest File:
14_043.xml