Persuasion : the art of influencing people /: the art of influencing people. (2013)

• Record Type: Book
• Other Titles: Art of influencing people
• Further Information: Note: James Borg.
• Other Names: Borg, James
• Contents: Cover -- Contents -- About the author -- Foreword by Sir John Harvey-Jones MBE -- Publisher's acknowledgements -- Introduction -- 1 The power of persuasion. How empathy and sincerity work wonders for you -- 2 Being a good listener. Why listening is so crucial -- 3 Attention please. Keeping attention where you want it -- 4 Mind your body language. How to read non-verbal signals from others and send out the right ones -- 5 Memory magic. The impact of good recall and simple tips to improve your memory -- 6 Make words work for you -- the power of psycholinguistics. Success can depend on saying the right thing at the right time -- 7 Telephone telepathy. Learn to use the telephone to your best advantage and read situations better -- 8 Negotiating for mutual benefit. Understand the psychology involved, to achieve the best possible result -- 9 'Difficult' people (and their behaviour). Who are they? -- 10 The personality spectrum. How to identify successfully and deal with different 'types' -- Appendix: Coffee break answers -- Afterword -- Index.
• Edition: 4th ed
• Publisher Details: Harlow, England : Pearson
• Publication Date: 2013
• Extent: 1 online resource (1 volume), illustrations
• Subjects: 153.852; Persuasion (Psychology); Influence (Psychology); Influence (Psychologie); Influence (Psychology); Persuasion (Psychology)
• Languages: English
• ISBNs: 9781292004525; 1292004525; 9781292004532; 1292004533
• Related ISBNs: 9781292004495; 1292004495
• Notes: Note: Online resource; title from title page (Safari, viewed November 7, 2013).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.