Cite
MLA Citation
Karl James. Say It and Solve It : Get the results you want from the business conversations that count. Harlow : Pearson Business, 2014. http://access.bl.uk/ark:/81055/vdc_100164627328.0x000001
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Karl James. Say It and Solve It : Get the results you want from the business conversations that count. Harlow : Pearson Business, 2014. http://access.bl.uk/ark:/81055/vdc_100164627328.0x000001