Cite
APA Citation
Unknown (2010). How to make an impact : influence, inform and impress with your reports, presentations and business documents. Harlow : Financial Times/ Prentice Hall. http://access.bl.uk/ark:/81055/vdc_100125056721.0x000001
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Unknown (2010). How to make an impact : influence, inform and impress with your reports, presentations and business documents. Harlow : Financial Times/ Prentice Hall. http://access.bl.uk/ark:/81055/vdc_100125056721.0x000001