Better customer service : simple rules you can apply today /: simple rules you can apply today. (2021)
- Record Type:
- Book
- Title:
- Better customer service : simple rules you can apply today /: simple rules you can apply today. (2021)
- Main Title:
- Better customer service : simple rules you can apply today
- Further Information:
- Note: Edward C. Brewer, Terence L. Holmes.
- Authors:
- Brewer, Edward C, 1960-
Holmes, Terence L - Contents:
- Dedication Acknowledgements Preface Introduction 1. Come to Class Prepared 2. Complete Assignments Neatly and On Time 3. Pay Attention 4. Show Respect 5. Be Courteous and Kind 6. Follow Directions 7. Always Do Your Best Appendix Credits Index
- Edition:
- 1st
- Publisher Details:
- London : Routledge
- Publication Date:
- 2021
- Extent:
- 1 online resource, illustrations (black and white)
- Subjects:
- 658.812
Customer services
Customer relations - Languages:
- English
- ISBNs:
- 9781000394894
9781000394856
9781003163763 - Related ISBNs:
- 9780367757373
9780367757335 - Notes:
- Note: Includes bibliographical references and index.
Note: Description based on CIP data; resource not viewed. - Access Rights:
- Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
- Access Usage:
- Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library HMNTS - ELD.DS.611366
- Ingest File:
- 04_097.xml