Cite
HARVARD Citation
Cleveland, B. (2021) Leading the customer experience : how to chart a course and deliver outstanding results. [Online]. London : KoganPage. Available from: http://access.bl.uk/ark:/81055/vdc_100119679854.0x000001
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Cleveland, B. (2021) Leading the customer experience : how to chart a course and deliver outstanding results. [Online]. London : KoganPage. Available from: http://access.bl.uk/ark:/81055/vdc_100119679854.0x000001