The Palgrave handbook of co-production of public services and outcomes. ([2021])

• Record Type: Book
• Other Titles: Handbook of co-production of public services and outcomes
• Further Information: Note: Elke Loeffler, Tony Bovaird, editors.
• Editors: Loeffler, Elke; Bovaird, A. G
• Contents: Intro -- : Acknowledgements -- : Contents -- : Notes on Contributors -- : List of Figures -- : List of Tables -- : List of Boxes -- Part I Introduction and Definitions of Co-Production -- 1 User and Community Co-production of Public Services and Outcomes-A Map of the Current State of Play -- Introduction -- Structure of the Handbook -- Definitions -- Disciplinary Roots of Co-production -- Different Perspectives on Co-production -- Co-commissioning of Public Services and Outcomes -- Co-design of Public Services and Outcomes -- Co-delivery of Public Services and Outcomes Co-assessment of Public Services and Outcomes -- Implementing and Scaling Co-production in Public Service Organisations and Systems -- Governance of Co-production -- Future Research Agenda -- References -- 2 User and Community Co-production of Public Value -- Introduction -- Definitions of User and Community Co-production -- Co-production as a Pathway to Public Value -- Co-production as Citizen Voice and Citizen Action: The Four Co's -- Change Management of Co-production: The Co-production Star Model -- Step 1: Map It! -- Step 2: Focus It! -- Step 3: People It! -- Step 4: Market It! Step 5: Grow It! -- Case Study: Implementing the Co-production Star in Jobcenter MainArbeit, Germany -- Summary -- References -- Part II Disciplinary Roots of Co-production -- 3 Co-production in Political Science and Public Administration -- Co-production in Political Science and Public Administration -- Origins -- Surge and Decline in Co-production Research -- Surge -- Decline -- Extending the Co-production Concept -- Participants in Co-production -- Phases or Stages of the Service Cycle Included in Co-production A Resurgence of Interest: Co-production in Political Science and Public Administration -- Conclusion: Co-production in Political Science and Public Administration -- References -- 4 The Political Economy Foundations of Co-production -- What Is Co-production (Co-P)? -- Collective Co-production -- Team Production Theory and CoP(C) -- Individual Co-production CoP(I) -- Conclusions -- References -- 5 How to Work More Inclusively with 'The People It's About' to Foster More Inclusive Outcomes: A Behavioural Insight and Behavioural Design Perspective on Co-production Hidden Barriers to Inclusive Co-production -- Common Challenges -- The Human Mind and Behavioural Insights -- The Speech Bubble Intervention -- Inclusive Co-production as a Motivated Happening -- Keep Focus on the People in the Entire Process -- Inclusive Co-production as Informed Experiments -- Empirical Example of Informed Experiments -- Inclusive Co-production as a Facilitated Design Process -- Engage the People to Observe and Identify Patterns -- Inclusive Kick Off to Motivate for Change Instead of Motivating for Co-production -- Mitigate Unconscious Bias Throughout the Process
• Publisher Details: Cham : Palgrave Macmillan
• Publication Date: 2021
• Extent: 1 online resource (726 pages)
• Subjects: 361; Public administration -- Citizen participation; Public-private sector cooperation; Human services -- Management; Electronic books; Electronic books
• Languages: English
• ISBNs: 9783030537050; 3030537056
• Related ISBNs: 9783030537043
• Notes: Note: Description based upon print version of record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.