Cite
HARVARD Citation
Fatouretchi, M. (2019) The Art of CRM : Proven strategies for modern customer relationship management. [Online]. Birmingham : Packt Publishing. Available from: http://access.bl.uk/ark:/81055/vdc_100081959403.0x000001
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Fatouretchi, M. (2019) The Art of CRM : Proven strategies for modern customer relationship management. [Online]. Birmingham : Packt Publishing. Available from: http://access.bl.uk/ark:/81055/vdc_100081959403.0x000001