Professionell telefonieren für Dummies : Das Pocketbuch /: Das Pocketbuch. (2012)

Record Type:: Book
Title:: Professionell telefonieren für Dummies : Das Pocketbuch /: Das Pocketbuch. (2012)
Main Title:: Professionell telefonieren für Dummies : Das Pocketbuch
Further Information:: Note: Réal Bergevin, Karen Leland und Keith Bailey.
Other Names:: Bergevin, Real
Leland, Karen
Bailey, Keith, 1945-
Publisher Details:: Place of publication not identified : Wiley-VCH
Publication Date:: 2012
Extent:: 1 online resource (128 pages)
Subjects:: 658.812
Call centers -- Management
Customer services
Languages:: German
ISBNs:: 9783527637256
Access Rights:: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
Access Usage:: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗
Physical Locations:: British Library HMNTS - ELD.DS.376918
Ingest File:: 02_356.xml