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APA Citation
Arboretti, R., Bathke, A., Bonnini, S., Bordignon, P., Carrozzo, E., Corain, L., & Salmaso, L. (2018). Parametric and nonparametric statistics for sample surveys and customer satisfaction data. Cham, Switzerland : Springer. http://access.bl.uk/ark:/81055/vdc_100073721561.0x000001