Cite
APA Citation
La Rosa, M., Loos, P., & Pastor, Ó. (Eds.) (2016). Business process management : 14th International Conference, BPM 2016, Rio de Janeiro, Brazil, September 18-22, 2016. Proceedings. Switzerland : Springer. http://access.bl.uk/ark:/81055/vdc_100073627424.0x000001