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MLA Citation
Jorge Cardoso et al., editors. Fundamentals of service systems. Cham : Springer, 2015. http://access.bl.uk/ark:/81055/vdc_100073419050.0x000001
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Jorge Cardoso et al., editors. Fundamentals of service systems. Cham : Springer, 2015. http://access.bl.uk/ark:/81055/vdc_100073419050.0x000001