Cite
HARVARD Citation
Satzger, G. et al. (eds.) (2018) Exploring service science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings. [Online]. Cham, Switzerland : Springer. Available from: http://access.bl.uk/ark:/81055/vdc_100066645093.0x000001