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HARVARD Citation
Doligalski, T. (2014) Internet-based customer value management : developing customer relationships online. [Online]. Cham : Springer. Available from: http://access.bl.uk/ark:/81055/vdc_100066364887.0x000001
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Doligalski, T. (2014) Internet-based customer value management : developing customer relationships online. [Online]. Cham : Springer. Available from: http://access.bl.uk/ark:/81055/vdc_100066364887.0x000001