Cite
APA Citation
Yeung, R. (2013). Handling conflict with confidence : a quick shot of confidence. Harlow, United Kingdom : Pearson Education. http://access.bl.uk/ark:/81055/vdc_100047980887.0x000001
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Yeung, R. (2013). Handling conflict with confidence : a quick shot of confidence. Harlow, United Kingdom : Pearson Education. http://access.bl.uk/ark:/81055/vdc_100047980887.0x000001