Cite
HARVARD Citation
Unknown (2012) A leader's guide to influence : how to use soft skills to get hard results. [Online]. Harlow : Financial Times/ Prentice Hall. Available from: http://access.bl.uk/ark:/81055/vdc_100047980277.0x000001
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Unknown (2012) A leader's guide to influence : how to use soft skills to get hard results. [Online]. Harlow : Financial Times/ Prentice Hall. Available from: http://access.bl.uk/ark:/81055/vdc_100047980277.0x000001