Cite
APA Citation
Unknown (2012). Brilliant assertiveness : what the most assertive people know, do, and say. Harlow : Prentice Hall. http://access.bl.uk/ark:/81055/vdc_100047978321.0x000001
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Unknown (2012). Brilliant assertiveness : what the most assertive people know, do, and say. Harlow : Prentice Hall. http://access.bl.uk/ark:/81055/vdc_100047978321.0x000001