Cite
HARVARD Citation
Unknown (2001) A practical guide to information systems process improvement. [Online]. Boca Raton, Fla : St. Lucie Press. Available from: http://access.bl.uk/ark:/81055/vdc_100046515266.0x000001
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Unknown (2001) A practical guide to information systems process improvement. [Online]. Boca Raton, Fla : St. Lucie Press. Available from: http://access.bl.uk/ark:/81055/vdc_100046515266.0x000001