Cite
MLA Citation
Unknown. ISO 9001:2000 for small businesses : implementing process-approach quality management. Boca Raton : St. Lucie Press, 2001. http://access.bl.uk/ark:/81055/vdc_100046511194.0x000001
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Unknown. ISO 9001:2000 for small businesses : implementing process-approach quality management. Boca Raton : St. Lucie Press, 2001. http://access.bl.uk/ark:/81055/vdc_100046511194.0x000001