Cite
HARVARD Citation
Unknown (2001) ISO 9001:2000 for small businesses : implementing process-approach quality management. [Online]. Boca Raton : St. Lucie Press. Available from: http://access.bl.uk/ark:/81055/vdc_100046511194.0x000001
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Unknown (2001) ISO 9001:2000 for small businesses : implementing process-approach quality management. [Online]. Boca Raton : St. Lucie Press. Available from: http://access.bl.uk/ark:/81055/vdc_100046511194.0x000001