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MLA Citation
Unknown. Customer relationship management systems handbook. Place of publication not identified : Auerbach Publications, 2002. http://access.bl.uk/ark:/81055/vdc_100046511389.0x000001
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Unknown. Customer relationship management systems handbook. Place of publication not identified : Auerbach Publications, 2002. http://access.bl.uk/ark:/81055/vdc_100046511389.0x000001