Cite
MLA Citation
Unknown. Quality management : theory and application. Boca Raton, Fla : CRC Press, 2009. http://access.bl.uk/ark:/81055/vdc_100045504776.0x000001
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Unknown. Quality management : theory and application. Boca Raton, Fla : CRC Press, 2009. http://access.bl.uk/ark:/81055/vdc_100045504776.0x000001