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APA Citation
Unknown (2012). Lean hospitals : improving quality, patient safety, and employee engagement, second edition. Boca Raton, Fla : CRC Press. http://access.bl.uk/ark:/81055/vdc_100045021163.0x000001
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Unknown (2012). Lean hospitals : improving quality, patient safety, and employee engagement, second edition. Boca Raton, Fla : CRC Press. http://access.bl.uk/ark:/81055/vdc_100045021163.0x000001