Leading the customer experience : inspirational service leadership /: inspirational service leadership. (2016)

Record Type:
Book
Title:
Leading the customer experience : inspirational service leadership /: inspirational service leadership. (2016)
Main Title:
Leading the customer experience : inspirational service leadership
Further Information:
Note: Sarah Cook.
Authors:
Cook, Sarah, 1955-
Publisher Details:
London : Routledge
Publication Date:
2016
Copyright Date:
2015
Extent:
1 online resource, illustrations
Subjects:
658.812
Customer services
Leadership
Customer relations
BUSINESS & ECONOMICS / Sales & Selling / Management
Languages:
English
ISBNs:
9781317106777
1317106776
9781315591858
Related ISBNs:
9781472447692
Notes:
Note: Includes bibliographical references and index.
Access Rights:
Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
Access Usage:
Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
View Content:
Available online (eLD content is only available in our Reading Rooms) ↗
Physical Locations:
British Library HMNTS - ELD.DS.52428
Ingest File:
01_013.xml