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Spangle, M. et al. (2013) Negotiation : communication for diverse settings. [Online]. Thousand Oaks : SAGE Publications, Inc. Available from: http://access.bl.uk/ark:/81055/vdc_100025517665.0x000001
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Spangle, M. et al. (2013) Negotiation : communication for diverse settings. [Online]. Thousand Oaks : SAGE Publications, Inc. Available from: http://access.bl.uk/ark:/81055/vdc_100025517665.0x000001