Cite
APA Citation
Potts, S., & Potts, C. (2010). Entitled to respect : how to be confident and assertive in the workplace. Oxford : How To Books. http://access.bl.uk/ark:/81055/vdc_100023504031.0x000001
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Potts, S., & Potts, C. (2010). Entitled to respect : how to be confident and assertive in the workplace. Oxford : How To Books. http://access.bl.uk/ark:/81055/vdc_100023504031.0x000001