1. BS ISO 10008. Quality management. Customer satisfaction. Guidance for business-to-consumer electronic commerce transactions. (11th October 2021) Authors: British Standards Institution, Record Type: Book Extent: 1 online resource (43 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Quality management. Customer satisfaction. Guidance for business-to-consumer electronic commerce transactions. (8th August 2022) Authors: British Standards Institution, Record Type: Book Extent: 1 online resource (44 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Tracked Changes. Quality management. Customer satisfaction. Guidance for business-to-consumer electronic commerce transactions. (12th August 2022) Authors: British Standards Institution, Record Type: Book Extent: 1 online resource (94 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗