Quality management. Customer satisfaction. Guidance for business-to-consumer electronic commerce transactions. (8th August 2022)

• Record Type: Book
• Authors: British Standards Institution,
• Publisher Details: London : British Standards Institution
• Publication Date: 2022
• Extent: 1 online resource (44 pages)
• Subjects: 602.1841; Quality management; Consumer-supplier relations; Consumers; Quality assurance systems; Supervisory and executive programs; Market research; Systems analysis; Guidance systems; Standard measures
• Languages: English
• Related ISBNs: 9780539159745
• ISSNs: 3042-9500
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.