1. 'We' want apology! Tailoring service recovery and self-construal to earn customer forgiveness. (6th October 2022) Authors: Aw, Eugene Cheng-Xi; Chuah, Stephanie Hui-Wen; Sabri, Mohamad Fazli; Chong, Han-Xi Journal: International journal of services, economics and management Issue: Volume 13:Number 3(2022) Page Start: 225 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. A cohort study of motivational factors towards fitness training services in Ahmedabad City. (21st December 2021) Authors: Raval, Avani; Saxena, Swati Journal: International journal of services, economics and management Issue: Volume 12:Number 4(2021) Page Start: 367 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. A comparative study of the leadership skills of the millennial male and millennial female managerial leaders in the Indian service sector. (26th February 2021) Authors: Kumar, Pranab Journal: International journal of services, economics and management Issue: Volume 12:Number 1(2021) Page Start: 41 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. A comparative study of two Thai franchises in international expansion. (2017) Authors: Lertkornkitja, Arunee Journal: International journal of services, economics and management Issue: Volume 8:Number 1/2(2017) Page Start: 51 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. A comparison of academia and industry perceptions of an ideal hospitality management programme. (1st January 2014) Authors: Banerjee, Chandan Kumar; Mandal, Kaushik Journal: International journal of services, economics and management Issue: Volume 6:Number 2(2014) Page Start: 146 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. A conceptual framework for presenting and promoting human resource knowledge sharing in the supply chain as a social network. (2nd June 2010) Authors: Afrazeh, Abbas; Zarinozv, Iman Journal: International journal of services, economics and management Issue: Volume 2:Number 3/4(2010) Page Start: 227 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. A decision-making framework for the selection of third-party reverse logistics provider. (2nd June 2010) Authors: Murugesan, P.; Haq, A. Noorul Journal: International journal of services, economics and management Issue: Volume 2:Number 3/4(2010) Page Start: 350 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. A disaggregated approach to establishing the antecedents and outcome of relationship quality in the South African banking industry. (15th December 2021) Authors: Mostert, Pierre; Theron, Eksteen; Kruger, Jack Journal: International journal of services, economics and management Issue: Volume 12:Number 4(2021) Page Start: 317 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. A disruption analysis of mobile communication services using business ecosystem concept. (1st January 2014) Authors: Van Do, Thanh; Hallingby, Hanne Kristine; Khuong, Loc H.; Kryvinska, Natalia Journal: International journal of services, economics and management Issue: Volume 6:Number 3(2014) Page Start: 248 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. A DNA-based algorithm for capacitated vehicle routing problem using temperature gradient technique. (2nd June 2010) Authors: Zoraida, B.S.E.; Arock, Michael; Ronald, B.S.M.; Ponalagusamy, R. Journal: International journal of services, economics and management Issue: Volume 2:Number 3/4(2010) Page Start: 371 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗