1. Advances in the human side of service engineering. (©2013) Other Names: Spohrer, James C; Freund, Louis E Record Type: Book Extent: 1 online resource (xiv, 476 pages), illustrations View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Work systems : the methods, measurement, and management of work /: the methods, measurement, and management of work. ([2013?]) Authors: Groover, Mikell P, 1939- Record Type: Book Extent: 1 online resource (744 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Simplify : how the best businesses in the world succeed - and how you can too /: how the best businesses in the world succeed - and how you can too. (2016) Authors: Koch, Richard, 1950-; Lockwood, Greg Record Type: Book Extent: 1 online resource, illustrations (black and white) View Content: Available online (eLD content is only available in our Reading Rooms) ↗