1. A visual interactive method for service prototyping. Issue 4 (8th July 2014) Authors: Jung Bae, Dae; Seong Leem, Choon Journal: Managing service quality Issue: Volume 24:Issue 4(2014) Page Start: 339 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. A visual interactive method for service prototyping. Issue 4 (8th July 2014) Authors: Jung Bae, Dae; Seong Leem, Choon Journal: Managing service quality Issue: Volume 24:Issue 4(2014) Page Start: 339 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. An integrated-process model of service quality, institutional brand and behavioural intentions: The case of a University. Issue 5 (2nd September 2014) Authors: Sultan, Parves; Yin Wong, Ho Journal: Managing service quality Issue: Volume 24:Issue 5(2014) Page Start: 487 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. An integrated‐process model of service quality, institutional brand and behavioural intentions. Issue 5 (2014) Authors: Parves Sultan; Ho Yin Wong Journal: Managing service quality Issue: Volume 24:Issue 5(2014) Page Start: 487 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. An integrated–process model of service quality, institutional brand and behavioural intentions: the case of a University. Issue 5 (19th August 2014) Authors: Sultan, Parves; Wong, Ho Yin Editors: Sigala, Marianna Journal: Managing service quality Issue: Volume 24:Issue 5(2014) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Beyond virtuality: from engagement platforms to engagement ecosystems. Issue 6 (4th November 2014) Authors: Gummesson, Evert; Mele, Cristina; Polese, Francesco; F. Breidbach, Christoph; Brodie, Roderick; Hollebeek, Linda Journal: Managing service quality Issue: Volume 24:Issue 6(2014) Page Start: 592 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Beyond virtuality: from engagement platforms to engagement ecosystems. Issue 6 (4th November 2014) Authors: F. Breidbach, Christoph; Brodie, Roderick; Hollebeek, Linda Editors: Gummesson, Evert; Mele, Cristina; Polese, Francesco Journal: Managing service quality Issue: Volume 24:Issue 6(2014) Page Start: 592 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Creativity for service innovation: a practice-based perspective. Issue 1 (7th January 2014) Authors: Giannopoulou, Eleni; Gryszkiewicz, Lidia; Barlatier, Pierre-Jean Journal: Managing service quality Issue: Volume 24:Issue 1(2014) Page Start: 23 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Creativity for service innovation: a practice‐based perspective. Issue 1 (2014) Authors: Journal: Managing service quality Issue: Volume 24:Issue 1(2014) Page Start: 23 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Creativity for service innovation: a practice‐based perspective. Issue 1 (2014) Authors: Journal: Managing service quality Issue: Volume 24:Issue 1(2014) Page Start: 23 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗