31. An analytical study on the resident's satisfaction of rural rejuvenation plan in Taiwan: grey relational analysis of grey system theory. (2016) Authors: Huang, Chih-Cheng; Hsieh, Ming-Yuan Journal: International journal of electronic customer relationship management Issue: Volume 10:Number 2/4(2016) Page Start: 216 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
32. An approach to optimised customer segmentation and profiling using RFM, LTV, and demographic features. (1st January 2011) Authors: Namvar, Morteza; Khakabimamaghani, Sahand; Gholamian, Mohammad Reza Journal: International journal of electronic customer relationship management Issue: Volume 5:Number 3/4(2011) Page Start: 220 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
33. An empirical investigation of customer satisfaction with multi channel banking. (20th May 2009) Authors: Jham, Vimi Journal: International journal of electronic customer relationship management Issue: Volume 3:Number 2(2009) Page Start: 121 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
34. An empirical study of factors affecting customer loyalty in e-business: a predictive study in selected states of India. (2018) Authors: Mackasare, Swapnil; Chowdhury, Sanjit Roy Journal: International journal of electronic customer relationship management Issue: Volume 11:Number 3(2017) Page Start: 203 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
35. An examination of the codes of ethics artefacts in top Taiwanese companies. (8th April 2009) Authors: Lee, Tzong Ru; Svensson, G.; Wood, G.; Callaghan, M. Journal: International journal of electronic customer relationship management Issue: Volume 3:Number 1(2009) Page Start: 86 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
36. An examination of the e-mail and electronic relationship marketing practices of the USA's top 500 online retailers. (2016) Authors: Heiens, Richard A.; Narayanaswamy, Ravi Journal: International journal of electronic customer relationship management Issue: Volume 10:Number 2/4(2016) Page Start: 125 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
37. An eyeball diagram: illustrating the common CSFs in e-commerce business satisfaction for successful adoption of e-commerce systems by SMEs. (1st January 2012) Authors: Wu, Mingxuan; Jewell, Rod; Gide, Ergun Journal: International journal of electronic customer relationship management Issue: Volume 6:Number 2(2012) Page Start: 169 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
38. An image-based authentication for mobile phone to prevent unauthorised usage. (1st January 2011) Authors: Roomi, S. Mohamed Mansoor; Virasundarii, S.L.; Selvamegala, S.; Gururevathi, B. Journal: International journal of electronic customer relationship management Issue: Volume 5:Number 3/4(2011) Page Start: 250 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
39. An integrated AHP-RFM method to banking customer segmentation. (1st January 2012) Authors: Rezaeinia, Seyed Mahdi; Keramati, Abbas; Albadvi, Amir Journal: International journal of electronic customer relationship management Issue: Volume 6:Number 2(2012) Page Start: 153 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
40. An investigation of antecedents and consequences of consumers' attitudes towards an apparel website. (2015) Authors: Lee, Zui Chih; Hodges, Nancy; Watchravesringkan, Kittichai Journal: International journal of electronic customer relationship management Issue: Volume 9:Number 2/3(2015) Page Start: 138 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗