1. Broadening brand engagement within the service-centric perspective: An intersubjective hermeneutic framework. Issue 2 (13th March 2017) Authors: Seo, Yuri; Kelleher, Carol; Brodie, Roderick J. Journal: Journal of service theory and practice Issue: Volume 27:Issue 2(2017) Page Start: 317 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Consumer construal of separation in virtual services. Issue 2 (13th March 2017) Authors: Hartley, Nicole; Green, Teegan Journal: Journal of service theory and practice Issue: Volume 27:Issue 2(2017) Page Start: 358 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Measuring quality variations in e-service. Issue 2 (13th March 2017) Authors: Chen, Yen-Chun; Shen, Yung-Cheng; Lee, Crystal Tzu-Ying; Yu, Fu-Kai Journal: Journal of service theory and practice Issue: Volume 27:Issue 2(2017) Page Start: 427 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Markets and market boundaries: a social practice approach. Issue 2 (13th March 2017) Authors: Gosling, Martyn; Richard, James; Seo, Yuri Journal: Journal of service theory and practice Issue: Volume 27:Issue 2(2017) Page Start: 408 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. The potential of management accounting and control in global operations: Profitability-driven service business development. Issue 2 (13th March 2017) Authors: Lindholm, Anni; Laine, Teemu Juhani; Suomala, Petri Journal: Journal of service theory and practice Issue: Volume 27:Issue 2(2017) Page Start: 496 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Branded marketing events: engaging Australian and French wine consumers. Issue 2 (13th March 2017) Authors: Altschwager, Teagan; Conduit, Jodie; Bouzdine-Chameeva, Tatiana; Goodman, Steve Journal: Journal of service theory and practice Issue: Volume 27:Issue 2(2017) Page Start: 336 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Service excellence in the light of cultural diversity: the impact of metacognitive cultural intelligence. Issue 2 (13th March 2017) Authors: Lorenz, Melanie P.; Ramsey, Jase R.; Tariq, Ayesha; Morrell, Daniel L. Journal: Journal of service theory and practice Issue: Volume 27:Issue 2(2017) Page Start: 475 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Guest editorial. Issue 2 (13th March 2017) Authors: Leo, Dr Cheryl; Sweeney, Jillian C. Journal: Journal of service theory and practice Issue: Volume 27:Issue 2(2017) Page Start: 314 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. A multilevel consideration of service design conditions: Towards a portfolio of organisational capabilities, interactive practices and individual abilities. Issue 2 (13th March 2017) Authors: Karpen, Ingo Oswald; Gemser, Gerda; Calabretta, Giulia Journal: Journal of service theory and practice Issue: Volume 27:Issue 2(2017) Page Start: 384 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Patient participatory behaviours in healthcare service delivery: Self-determination theory (SDT) perspective. Issue 2 (13th March 2017) Authors: Osei-Frimpong, Kofi Journal: Journal of service theory and practice Issue: Volume 27:Issue 2(2017) Page Start: 453 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗