1. "Going on a sensory adventure, a touchy subject?": investigating haptic technology and consumer adventure orientation. Issue 1 (30th September 2021) Authors: Mulcahy, Rory Francis; Riedel, Aimee Journal: Journal of service theory and practice Issue: Volume 32:Issue 1(2022) Page Start: 5 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. "Turning role conflict into performance": assessing the moderating role of self-monitoring, manager trust and manager identification. Issue 3 (11th April 2023) Authors: Kalra, Ashish; Itani, Omar S.; Sun, Sijie Journal: Journal of service theory and practice Issue: Volume 33:Issue 3(2023) Page Start: 436 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. 15 years of service-dominant logic: analyzing citation practices of Vargo and Lusch (2004). Issue 4 (23rd March 2021) Authors: Tregua, Marco; Brozovic, Danilo; D'Auria, Anna Journal: Journal of service theory and practice Issue: Volume 31:Issue 4(2021) Page Start: 563 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. A collaborative application of design thinking and Taguchi approach in restaurant service design for food wellbeing. Issue 2 (5th October 2021) Authors: Rejikumar, G.; Aswathy, Asokan-Ajitha; Jose, Ajay; Sonia, Mathew Journal: Journal of service theory and practice Issue: Volume 32:Issue 2(2022) Page Start: 199 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. A contingency model of "Face" loss in service encounters: an Eastern cultural context. Issue 6 (12th October 2017) Authors: Akkawanitcha, Chuanchuen; Patterson, Paul G. Journal: Journal of service theory and practice Issue: Volume 27:Issue 6(2017) Page Start: 1122 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. A contingency model of "Face" loss in service encounters: an Eastern cultural context. Issue 6 (13th November 2017) Authors: Akkawanitcha, Chuanchuen; Patterson, Paul G. Journal: Journal of service theory and practice Issue: Volume 27:Issue 6(2017) Page Start: 1122 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. A critical incident technique investigation of customers' waiting experiences in service encounters. Issue 3 (9th May 2016) Authors: Ramseook-Munhurrun, Prabha Journal: Journal of service theory and practice Issue: Volume 26:Issue 3(2016) Page Start: 246 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. A critical review on value co-creation: towards a contingency framework and research agenda. Issue 2 (21st August 2019) Authors: Wang, Xueqin; Wong, Yiik Diew; Teo, Chee-Chong; Yuen, Kum Fai Journal: Journal of service theory and practice Issue: Volume 29:Issue 2(2019) Page Start: 165 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. A critical review on value co-creation: towards a contingency framework and research agenda. Issue 2 (7th June 2019) Authors: Wang, Xueqin; Wong, Yiik Diew; Teo, Chee-Chong; Yuen, Kum Fai Journal: Journal of service theory and practice Issue: Volume 29:Issue 2(2019) Page Start: 165 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. A multilevel consideration of service design conditions: Towards a portfolio of organisational capabilities, interactive practices and individual abilities. Issue 2 (13th March 2017) Authors: Karpen, Ingo Oswald; Gemser, Gerda; Calabretta, Giulia Journal: Journal of service theory and practice Issue: Volume 27:Issue 2(2017) Page Start: 384 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗