1. Financial education and financial satisfaction: Financial literacy, behavior, and capability as mediators. Issue 5 (3rd July 2017) Authors: Xiao, Jing Jian; Porto, Nilton Journal: International journal of bank marketing Issue: Volume 35:Issue 5(2017) Page Start: 805 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Clear, conspicuous, and improving: US corporate websites for critical financial literacy in retirement. Issue 5 (3rd July 2017) Authors: Lee, Taejun (David) Journal: International journal of bank marketing Issue: Volume 35:Issue 5(2017) Page Start: 761 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Elucidating perceived overall service quality in retail banking. Issue 5 (3rd July 2017) Authors: Hamzah, Zalfa Laili; Lee, Siew Peng; Moghavvemi, Sedigheh Journal: International journal of bank marketing Issue: Volume 35:Issue 5(2017) Page Start: 781 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Attitudinal factors, financial literacy, and stock market participation. Issue 5 (3rd July 2017) Authors: Sivaramakrishnan, Sreeram; Srivastava, Mala; Rastogi, Anupam Journal: International journal of bank marketing Issue: Volume 35:Issue 5(2017) Page Start: 818 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Literacy matters in marketing. Issue 5 (3rd July 2017) Authors: Huhmann, Bruce A. Journal: International journal of bank marketing Issue: Volume 35:Issue 5(2017) Page Start: 750 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Credit card knowledge, social motivation, and credit card misuse among college students: Examining the information-motivation-behavioral skills model. Issue 5 (3rd July 2017) Authors: Limbu, Yam B. Journal: International journal of bank marketing Issue: Volume 35:Issue 5(2017) Page Start: 842 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Demographic differences in Jordanian bank service quality perceptions. Issue 2 (3rd April 2017) Authors: Al-jazzazi, Akram; Sultan, Parves Journal: International journal of bank marketing Issue: Volume 35:Issue 2(2017) Page Start: 275 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Managing frontline employee performance through coaching: does selling experience matter?. Issue 2 (3rd April 2017) Authors: Pousa, Claudio; Mathieu, Anne; Trépanier, Carole Journal: International journal of bank marketing Issue: Volume 35:Issue 2(2017) Page Start: 220 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Relative importance of service value by customer relationship stages: Evidence from the Indian retail banking. Issue 2 (3rd April 2017) Authors: Ponnam, Abhilash; Paul, Rik Journal: International journal of bank marketing Issue: Volume 35:Issue 2(2017) Page Start: 319 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Perceived justice, service satisfaction and behavior intentions following service recovery efforts in a South African retail banking context. Issue 2 (3rd April 2017) Authors: Petzer, Daniel J.; De Meyer-Heydenrych, Christine F.; Svensson, Göran Journal: International journal of bank marketing Issue: Volume 35:Issue 2(2017) Page Start: 241 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗