1. A framework for understanding the evolution of relationship quality and the customer relationship development process. Issue 4 (December 2016) Authors: Atorough, Peter; Salem, Heba Journal: Journal of financial services marketing Issue: Volume 21:Issue 4(2016) Page Start: 267 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. An intersectional approach to evaluating consumer financial literacy. Issue 4 (December 2016) Authors: Nejad, Mohammad; O'Connor, Genevieve Journal: Journal of financial services marketing Issue: Volume 21:Issue 4(2016) Page Start: 308 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Corporate greed: its effect on customer satisfaction, corporate social responsibility and corporate reputation among bank customers. Issue 3 (December 2018) Authors: Caruana, Albert; Vella, Joseph; Konietzny, Jirka; Chircop, Saviour Journal: Journal of financial services marketing Issue: Volume 23:Issue 3/4(2018) Page Start: 226 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Corporate greed: its effect on customer satisfaction, corporate social responsibility and corporate reputation among bank customers. Issue 3 (December 2018) Authors: Caruana, Albert; Vella, Joseph; Konietzny, Jirka; Chircop, Saviour Journal: Journal of financial services marketing Issue: Volume 23:Issue 3/4(2018) Page Start: 226 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Customer emotional regulation and relationship quality: Evidence from the banking industry. Issue 4 (December 2016) Authors: Alnawas, Ibrahim; Altarifi, Shadi Journal: Journal of financial services marketing Issue: Volume 21:Issue 4(2016) Page Start: 254 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Customer experience in omni-channel banking services. Issue 3 (December 2018) Authors: Komulainen, Hanna; Makkonen, Hannu Journal: Journal of financial services marketing Issue: Volume 23:Issue 3/4(2018) Page Start: 190 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Customer experience in omni-channel banking services. Issue 3 (December 2018) Authors: Komulainen, Hanna; Makkonen, Hannu Journal: Journal of financial services marketing Issue: Volume 23:Issue 3/4(2018) Page Start: 190 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Dimensions of materialism and credit card usage: an application and extension of the theory of planned behavior in Bangladesh. Issue 3 (December 2018) Authors: Ahamed, A.; Limbu, Yam Journal: Journal of financial services marketing Issue: Volume 23:Issue 3/4(2018) Page Start: 200 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Dimensions of materialism and credit card usage: an application and extension of the theory of planned behavior in Bangladesh. Issue 3 (December 2018) Authors: Ahamed, A.; Limbu, Yam Journal: Journal of financial services marketing Issue: Volume 23:Issue 3/4(2018) Page Start: 200 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Does prevention as an investment strategy explain the intention to purchase guarantees for unit-linked life insurance?. Issue 3 (December 2018) Authors: Luca, Daliana Journal: Journal of financial services marketing Issue: Volume 23:Issue 3/4(2018) Page Start: 153 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗