ISSN: 0264-2069 - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

ISSN 0264-2069

1. 'The price is different depending on whether you want a receipt or not': examining the purchasing of goods and services from the informal economy in South-East Europe. Issue 11 (10th September 2018)

Authors:: Littlewood, David; Rodgers, Peter; Yang, Junhong
Journal:: Service industries journal
Issue:: Volume 38:Issue 11/12(2018)
Page Start:: 688
Record Type:: Journal Article
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2. A client-centric risk-based taxonomy of service triads. Issue 15 (10th December 2022)

Authors:: Sengupta, Sourav; Niranjan, T. T.; Krishnamoorthy, Mohan; van der Valk, Wendy
Journal:: Service industries journal
Issue:: Volume 42:Issue 15/16(2022)
Page Start:: 1211
Record Type:: Journal Article
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3. A composite measure of performance–expectation and performance-only measures. Issue 15 (10th December 2017)

Authors:: Park, Sang-June; Yi, Youjae
Journal:: Service industries journal
Issue:: Volume 37:Issue 15/16(2017)
Page Start:: 936
Record Type:: Journal Article
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4. A cross-country study of service productivity. Issue 5 (25th April 2016)

Authors:: Sekhon, Harjit; Yalley, Andrews Agya; Roy, Sanjit Kumar; Shergill, Gurvinder Singh
Journal:: Service industries journal
Issue:: Volume 36:Issue 5/6(2016)
Page Start:: 223
Record Type:: Journal Article
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5. A framework for innovative service design. Issue 9 (26th July 2016)

Authors:: Furrer, Olivier; Sudharshan, D.; Tsiotsou, Rodoula H.; Liu, Ben S.
Journal:: Service industries journal
Issue:: Volume 36:Issue 9/10(2016)
Page Start:: 452
Record Type:: Journal Article
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6. A membership pricing policy to facilitate service scale-expansion. Issue 3 (12th March 2017)

Authors:: Hung, Hui-Chih; Chung, Chung-Yu; Wu, Muh-Cherng; Shen, Wan-Ling
Journal:: Service industries journal
Issue:: Volume 37:Issue 3/4(2017)
Page Start:: 167
Record Type:: Journal Article
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7. A neuroscientific perspective of consumer responses to retail greenery. Issue 15 (10th December 2019)

Authors:: Rosenbaum, Mark S.; Ramírez, Germán Contreras; Matos, Nancy
Journal:: Service industries journal
Issue:: Volume 39:Issue 15/16(2019)
Page Start:: 1034
Record Type:: Journal Article
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8. A novel framework for customer complaint management. Issue 13 (25th October 2016)

Authors:: Hsiao, Yu-Hsiang; Chen, Li-Fei; Choy, Yoon Leng; Su, Chao-Ton
Journal:: Service industries journal
Issue:: Volume 36:Issue 13/14(2016)
Page Start:: 675
Record Type:: Journal Article
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9. A perceived reliability-based customer satisfaction model in self-service technology. Issue 7 (11th June 2018)

Authors:: Barua, Zapan; Aimin, Wang; Hongyi, Xu
Journal:: Service industries journal
Issue:: Volume 38:Issue 7/8(2018)
Page Start:: 446
Record Type:: Journal Article
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10. A review of customer citizenship behaviors in the service context. Issue 3 (17th February 2021)

Authors:: Gong, Taeshik; Yi, Youjae
Journal:: Service industries journal
Issue:: Volume 41:Issue 3/4(2021)
Page Start:: 169
Record Type:: Journal Article
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