1. 'A nice idea but....': Implementing a reflective supervision model in the National Probation Service in England and Wales. Issue 5 (3rd September 2022) Authors: Ainslie, Sam; Fowler, Andrew; Phillips, Jake; Westaby, Chalen Journal: Reflective practice Issue: Volume 23:Issue 5(2022) Page Start: 525 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. 'I don't like this job in my front room': Practising probation in the COVID-19 pandemic. (December 2021) Authors: Phillips, Jake; Westaby, Chalen; Ainslie, Sam; Fowler, Andrew Journal: Probation journal Issue: Volume 68:Number 4(2021) Page Start: 426 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. 'It's relentless': The impact of working primarily with high-risk offenders. (June 2016) Authors: Phillips, Jake; Westaby, Chalen; Fowler, Andrew Journal: Probation journal Issue: Volume 63:Number 2(2016:Jun.) Page Start: 182 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. 'Pushed from above and pushed from below': Emotional labour and dual identities amongst senior probation officers in England and Wales. (April 2023) Authors: Westaby, Chalen; Phillips, Jake; Ainslie, Sam; Fowler, Andrew Journal: European journal of probation Issue: Volume 15:Number 1(2023) Page Start: 40 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. 'What does professional curiosity mean to you?': an exploration of professional curiosity in probation. (14th February 2021) Authors: Phillips, Jake; Ainslie, Sam; Fowler, Andrew; Westaby, Chalen Journal: British journal of social work Issue: Volume 52:Number 1(2022) Page Start: 554 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Conformity, conflict and negotiation in criminal justice work: Understanding practice through the lens of emotional labour. (June 2020) Authors: Westaby, Chalen; Fowler, Andrew; Phillips, Jake; Waters, Jaime Journal: International journal of law, crime and justice Issue: Volume 61(2020) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Emotional labour in criminal justice and criminology. (2020) Editors: Phillips, Jake; Waters, Jaime; Westaby, Chalen; Fowler, Andrew Record Type: Book Extent: 1 online resource, illustrations (black and white) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Empathy: an essential element of legal practice or 'never the twain shall meet'?. Issue 1 (2nd January 2018) Authors: Westaby, Chalen; Jones, Emma Journal: International journal of the legal profession Issue: Volume 25:Issue 1(2018) Page Start: 107 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Managing emotion in probation practice: Display rules, values and the performance of emotional labour. (June 2020) Authors: Westaby, Chalen; Fowler, Andrew; Phillips, Jake Journal: International journal of law, crime and justice Issue: Volume 61(2020) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Self-Disclosure in Criminal Justice: What Form Does It Take and What Does It Achieve?. (September 2018) Authors: Phillips, Jake; Fowler, Andrew; Westaby, Chalen Journal: International journal of offender therapy and comparative criminology Issue: Volume 62:Number 12(2018) Page Start: 3890 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗