1. A creative-mix or variety-mix fusion experience? Examining marketing strategies for ethnic fusion restaurants. (August 2020) Authors: Liu, Stephanie Q.; Wu, Laurie Luorong; Wang, Chen-Ya Journal: International journal of hospitality management Issue: Volume 89(2020) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Customer responses to intercultural communication accommodation strategies in hospitality service encounters. (October 2015) Authors: Wang, Chen-Ya; Miao, Li; Mattila, Anna S. Journal: International journal of hospitality management Issue: Volume 51(2015) Page Start: 96 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Effects of characteristics of in-store retail technology on customer citizenship behavior. (March 2022) Authors: Gong, Taeshik; Wang, Chen-Ya; Lee, Kangcheol Journal: Journal of retailing and consumer services Issue: Volume 65(2022) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Emerging trends in data analytics and knowledge management job market: extending KSA framework. Issue 4 (13th May 2019) Authors: Chang, Hsia-Ching; Wang, Chen-Ya; Hawamdeh, Suliman Journal: Journal of knowledge management Issue: Volume 23:Issue 4(2019) Page Start: 664 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Emerging trends in data analytics and knowledge management job market: extending KSA framework. Issue 4 (15th November 2018) Authors: Chang, Hsia-Ching; Wang, Chen-Ya; Hawamdeh, Suliman Journal: Journal of knowledge management Issue: Volume 23:Issue 4(2019) Page Start: 664 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. How does dysfunctional customer behavior affect employee turnover. Issue 3 (17th September 2019) Authors: Gong, Taeshik; Wang, Chen-Ya Journal: Journal of service theory and practice Issue: Volume 29:Issue 3(2019) Page Start: 329 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. How does dysfunctional customer behavior affect employee turnover. Issue 3 (2nd October 2019) Authors: Gong, Taeshik; Wang, Chen-Ya Journal: Journal of service theory and practice Issue: Volume 29:Issue 3(2019) Page Start: 329 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Illegitimate returns as a trigger for customers' ethical dissonance. (November 2018) Authors: Seger-Guttmann, Tali; Vilnai-Yavetz, Iris; Wang, Chen-Ya; Petruzzellis, Luca Journal: Journal of retailing and consumer services Issue: Volume 45(2018) Page Start: 120 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Impact of error management practices on service recovery performance and helping behaviors in the hospitality industry: The mediating effects of psychological safety and learning behaviors. Issue 1 (2nd January 2016) Authors: Guchait, Priyanko; Lee, Chunghun; Wang, Chen-Ya; Abbott, Jeanna L. Journal: Journal of human resources in hospitality & tourism Issue: Volume 15:Issue 1(2016) Page Start: 1 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Protective effects of five allium derived organosulfur compounds against mutation and oxidation. (15th April 2016) Authors: Chiu, Chih-Kwang; Chen, Tai-Yuan; Lin, Jou-Hsing; Wang, Chen-Ya; Wang, Bor-Sen Journal: Food chemistry Issue: Volume 197:Part A(2016) Page Start: 829 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗